Payment Methods
1. Accepted Payment Methods
Fetome accepts secure payments through the following methods:
- Credit/Debit Cards: Major cards including Visa, MasterCard, American Express, and Discover
- Digital Wallets: PayPal, Apple Pay, Google Pay (if available at checkout)
- Other Payment Providers: Stripe or other authorized payment processors integrated on Fetome.com
All payments are processed in U.S. dollars.
2. Payment Security
Fetome does not store full credit card information on our servers.
All payment transactions are securely processed by third-party payment gateways using industry-standard encryption protocols (SSL/TLS) to protect your financial data.
Your bank or payment provider may perform additional verification to prevent fraud.
3. Payment Authorization
When placing an order:
- Your payment is authorized at the time of checkout
- The order is confirmed after successful payment
- In case of payment failure or declined transactions, your order will not be processed
Fetome reserves the right to cancel any order if payment cannot be verified.
4. Taxes
Applicable sales tax is calculated based on your shipping address and included in the order total.
Fetome is responsible for remitting applicable taxes to the relevant authorities.
5. Refunds and Chargebacks
Refunds for cancelled or returned orders are issued to the original payment method once eligibility is confirmed.
Refund processing may take 3–7 business days depending on the bank or payment provider.
Unauthorized chargebacks or disputes may result in account review or cancellation of future orders.
We encourage customers to contact Fetome first to resolve any payment issues.
6. Payment Terms
By submitting payment on Fetome.com, you agree to:
- Provide accurate and complete payment information
- Ensure that your payment method has sufficient funds or credit
- Pay all fees and taxes associated with the order
- Comply with your bank or payment provider terms
Failure to meet these terms may result in declined transactions or order cancellation.
7. Contact for Payment Issues
For any payment questions, concerns, or disputes:
Email: [email protected]
Hours: Monday – Friday, 8 AM – 5 PM (Closed Saturday & Sunday)
Our team is available to provide assistance and clarify any payment-related matters promptly.
